• How can I prevent over-reporting in my Ads Manager?

  How can I prevent over-reporting for Shopify? How can I prevent over-reporting for WooCommerce? Shopify Is your Ads Manager showing more results than you expected? Sometimes, other tracking apps, like third-party pixels, can cause this. Even the Ads platforms have their own tracking. It is very important to prevent over-rePopular

• How to disable the data-share of Facebook & Instagram app via Shopify?

  We do not recommended using other tracking applications that also send data back to Ads Manager. This includes tracking apps provided directly by the ad platforms themselves. (e.g Facebook & Instagram, TikTok, Pinterest and etc) To prevent over-tracking issues—which can result in inaccurate reporting and affect ad performance—we strongly advise disabling your Pixel on any other tracking apps.Some readers

• Where can I locate the Events Manager in my Meta Business Manager?

  Step 1: From the menu select "All Tools" and select Events Manager (https://storage.crisp.chat/users/helpdesk/website/-/a/1/6/6/a1668bda1c6d3000/meta-events-manager1ekdftp.png =1000x454) Step 2: On Events Manager, navigate to the Dataset section and select the appropriate Pixel ID (ensure that the correct Pixel ID is chosen). Afterward, proceed to theSome readers

• Why do we disable the dynamic checkout?

  Dynamic Checkout or the Buy now button below your Add to Cart makes the conversion process easier by allowing customers to proceed directly to checkout and this is understandable why some prefers to keep it. However, it skips the Add to Cart session. Skipping this session means missing out on valuable tracking details. As a result, less data is sent to the Pixel. The more information the Pixel receives, the better it can learn about yourFew readers

• How to set up Funnelish flow with Shopify Checkout?

  If you are using Funnelish for your landing page and directing customers to complete their purchase on Shopify, this help page will guide you through the setup process. First, complete the required setup by following our Funnelish guidelines. You can access the instructions using the link below: Funnelish Guidelines: https://help.wetracked.io/en/article/how-to-integrate-wetrackedio-in-funnelish-1bqp8uv/?bust=1751954655783 Now that you haveFew readers

• How to Fix "Catalog Match Rate" Issues on Meta?

  1. Understand the Issue A low Catalog Match Rate or Product ID mismatch in Meta Events Manager or Commerce Manager means Meta cannot link your conversion events (ViewContent, AddToCart, Purchase) to the correct products in your catalog. This happens when the Content IDs sent by wetracked.io do not match the Content IDs in your Meta Product Catalog. To fix it, you need to: CFew readers

• How to remove Pixel on TikTok app via Shopify?

  We not recommended using other tracking applications that also send data back to Ads Manager. This includes tracking apps provided directly by the ad platforms themselves. (e.g Facebook & Instagram, TikTok, Pinterest and etc) To prevent over-tracking issues—which can result in inaccurate reporting and affect ad performance—we strongly advise disabling your Pixel on any other tracking apps.Few readers

• How to Fix "Item ID Mismatch" in Google Ads or Merchant Center?

  1. Understand the Issue The error means Google cannot link your conversions to the correct products. This happens when the Item IDs sent from wetracked.io don’t match the Item IDs in your Google Merchant Center feed. To fix it, you need to: Find out which Item ID your Merchant Center uses. Update the Item ID Template inside your wetracked.io dashboard to matFew readers

• Over-tracking issue on Funnelish?

  If you encounter any over-tracking issues with Funnelish, it’s important to review and adjust your setup to avoid duplicated or inaccurate order tracking. Please check and follow the instructions below carefully: Disable Other Tracking Apps on Funnelish: Ensure that any third-party tracking apps connected to your Funnelish account are disabled to prevent overlapping events. For example, if you are using Facebook/Meta Pixel, make sure the Facebook appFew readers

• Funnelish (Upsell counted as separate order)

  Overview If you don’t want to track upsell purchases as separate orders in Funnelish, this guide will help you adjust your setup easily. Doing so ensures that only your main or initial order is recorded, preventing upsells from being counted as extra transactions/orders. Before You Begin Please make sure you have followed all the instructions in our Funnelish guideline before making these changes and pause on Step 9. Funnelish Guidelines: https://help.wetracked.io/en/article/how-to-integFew readers

• How to set up Two-step Funnel on Funnelish?

  If you are using a two-step funnel setup—where Funnel 1 links to Funnel 2—you will need to add an additional script to ensure proper tracking. This guide provides brief instructions on how to correctly link your two-step funnel. You must first add both FUNNELS onto our app. (https://storage.crisp.chat/users/helpdesk/website/-/a/1/6/6/a1668bda1c6d3000/image1trl5t.png =753x350) 2. Then ensure that you have followed the usual Funnelish set up:Few readers

• Differences of Checkout type

  Overview / Introduction What this article covers: This guide explains the importance of selecting the correct checkout type in our app to ensure accurate sales tracking. Reminder Our app utilizes two different checkout Method (see attached screenshot below) (https://storage.crisp.chat/users/helpdesk/website/-/a/1/6/6/a1668bda1c6d3000/image1bep4sj.png =1000x663) Differences of both Checkout type: Native Checkout (Shopify) ✅ Best for checkouts/payment that hFew readers

• How to add another member on wetracked.io

  If you are managing an organization or want someone else to handle your wetracked.io account, you can add them as a member. This allows them to access and manage the account efficiently. How to Add an Email Address to a Customer Account: Open up your https://app.wetracked.io/ account and access "Settings" (https://storage.cFew readers

• Why Add to Cart doesn't match?

  Overview If you’ve ever compared “Add to Cart” numbers between Shopify, Ads Manager, and your wetracked.io dashboard, you might have noticed they don’t match — and that’s perfectly normal. Each platform measures “Add to Cart” events differently, which can lead to variations in reporting. Understanding these differences helps you accurately analyze campaign performance and avoid false assumptions. Example: Shopify may show 4 Add to Cart sessions, while Ads Manager shFew readers