Articles on: FAQ

How to remove Pixel on TikTok app via Shopify?

We not recommended using other tracking applications that also send data back to Ads Manager. This includes tracking apps provided directly by the ad platforms themselves. (e.g Facebook & Instagram, TikTok, Pinterest and etc)

To prevent over-tracking issues—which can result in inaccurate reporting and affect ad performance—we strongly advise disabling your Pixel on any other tracking apps.

In this guide, we’ll walk you through the step-by-step process of removing your Pixel on TikTok app.

Go to your Shopify store and open Settings:

Select Apps & Sales Channels:

From the Settings menu, click Apps & Sales Channels. Here you will find the TikTok app listed.

Open the TikTok app:

Click the TikTok app icon and select Open Sales Channel.
Or, click the three dots beside it and choose Open Sales Channel from the options.

Go to App Settings:

Once the app opens, navigate directly to the Settings section then choose Data sharing

Disconnect the Pixel

Scroll down until you see the Disconnect option. Click the Disconnect button, and follow the prompt to successfully remove the Pixel on TikTok app.

✅ Once the Pixel on TikTok app via Shopify has been removed, it will immediately stop sending data to Ads Manager. This helps prevent over-tracking issues and ensures wetracked.io remains the sole source of tracking for your store.

Updated on: 23/08/2025

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