How to get started wetracked.io for Shopify stores

Overview / Introduction

This guide provides a detailed walkthrough on how to install and integrate wetracked.io with your Shopify store. Whether you’re a new user or an existing subscriber, this article covers all the essential steps to successfully complete your integration.

Prerequisites / Before You Start

Before proceeding with the installation, please ensure the following:

✅ You are logged in to the Shopify account you want to connect.
✅ You have your Ad pixel details ready for configuration.

Step-by-Step Installation Guide

Step 1: Access the app.wetracked.io Dashboard

Go to app.wetracked.io and select Shopify > Add New Store.

Choose "Shopify" and hit "Add new store"

Step 2: Select Checkout Type

Choose your checkout type. If you are unsure which checkout type to use, refer to this guide: 👉 Differences of Checkout Types

Step 3: Add Your Pixel Details

Toggle on your preferred Ad Platform (e.g., Facebook, TikTok, Google Ads, etc.), then select Add Pixel and fill out the required details. Once your pixel is successfully added, click Complete.

Step 4: Subscription Confirmation

If this is your first time using wetracked.io, you may be prompted to subscribe.
Subsequently, it will ask you to add payment details.
Existing subscribers will not see this step and may proceed directly to Step 5.

Step 5: Access Your Pre-Store and Start Installation

Once pixel details have been added, a pre-store will be created. Open it to begin your wetracked.io app installation.
it may appear as store name with random numbers, this is because nothing is linked yet. Once you successfully configured our app then your Shopify store will appear

Click Connect Now to proceed with store set up

Step 6: Connect to Shopify

Click Install. Ensure that you are logged in to the Shopify store you wish to connect, as the process will automatically route you to your logged-in account.

You will be redirected to Shopify’s App Sales and Channel installation page. Confirm the installation by clicking Install buttons

Step 7: Configure the API Key

Once the app installation has been initiated, you will be prompted to API key field in Shopify.

Shopify asking for API key

Go back to your wetracked.io dashboard, generate the API key and copy it -- then paste the API key into your Shopify app.

Once you have pasted the API KEY on your Shopify -- kindly ensure you will SAVE it otherwise you won't be able to move forward

Paste and save the API key on Shopify

Step 8: Verify the Connection

After saving your API key, return to your wetracked.io app and select Verify Connection.

Hit "Test connection"

This is how the wetracked.io Connect app in Shopify should look after the setup is completed successfully.

In case it does not show "Running", you can select "Re-sync" for it to ensure it work accordingly.

Very Important: Make sure Visitor Tracking is enabled.

Open the wetracked.io Connect app in Shopify.
If you see “Action Needed” under Visitor Tracking, click “Turn on app embed.”
Turn on the app embed and click Save.

If you don’t see “Action Needed,” Visitor Tracking is most likely already enabled.

Step 9: Store Review and Activation

Your store will now appear under Review Status on our app. Please allow some time for our team to review and activate your store.
Rest assured, our team ensures all new store connections are handled promptly. The store status will change to Awaiting once our team reviewed the added store
You will receive an email notification for next steps and you will then again receive an email once the store activation is completed

Final Notes

Once your Shopify store has been successfully integrated with wetracked.io, your data tracking setup will begin automatically. You can now start monitoring ad performance and optimize your campaigns based on accurate, real-time analytics. For troubleshooting or additional assistance, visit our Help Center

Updated on: 05/10/2026

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