Overview / Introduction

• What this article covers: This guide explains the importance of selecting the correct checkout type in our app to ensure accurate sales tracking.

Reminder

• Our app utilizes two different checkout Method (see attached screenshot below)

Differences of both Checkout type:

Native Checkout (Shopify)

• ✅ Best for checkouts/payment that happened inside Shopify
• We track when order event is paid event. These are order that has been tag as “Paid” under Payment status
• Always verify that your checkout type matches your store’s payment flow to keep your sales data accurate.

External Checkout (3rd-Party)

• ✅ Best for COD and third-party payment systems.
• We track when order event is created. This includes the order with tagging such as “Payment pending” / “Authorize”
• If you want to know whether we support your third-party checkout. Just make sure your external checkout system send's cart token back to Shopify with note_attributes field. The key of the attribute needs to be shopify-cart-token.

Updated on: 20/11/2025