> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.wetracked.io/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How can I prevent over-reporting in my Ads Manager?

[How can I prevent over-reporting for Shopify?](#2-shopify)
[How can I prevent over-reporting for WooCommerce?](#2-woocommerce)



## Shopify

Is your Ads Manager showing more results than you expected? Sometimes, other tracking apps, like third-party pixels, can cause this. Even the Ads platforms have their own tracking.

||| ⚠️ **To fix this over-reporting**, please make sure to remove the same Pixel you connected with us from any other tracking apps.

It is very important to **prevent over-reporting** 👇

![](https://storage.crisp.chat/users/helpdesk/website/a1668bda1c6d3000/frame-6-1_28258m.jpg)
Native tracking can also cause over-tracking issues (Facebook & Instagram app, TikTok app, Snapchat, and Pinterest) therefore, we either suggest to remove your Pixel from those app or disable the data-share.

**For Facebook & Instagram app** via Shopify, please ensure to follow the steps via link below:
https://help.wetracked.io/en/article/how-to-disable-the-data-share-of-facebook-instagram-app-via-shopify-zieiak/?bust=1755946106091

**For TikTok app** via Shopify, please ensure to follow the steps via link below:
https://help.wetracked.io/en/article/how-to-remove-pixel-on-tiktok-app-via-shopify-a1971y/?bust=1755946106077


Some examples of **other third-party Pixel tracking** apps 👇

* OnePixel Facebook / TikTok Pixel
* Orichi - Multi Facebook Pixel
* Omega - Facebook Pixel
* FBTrack - Facebook Pixel
* TiXel: Multi Pixels Installer
* Trackify X Facebook Pixel
* Pixelio FB Facebook pixel
* Pixee - Multi Facebook Pixels
* and many more.

If you are still experiencing something unusual related to tracking, feel free to reach out via our live chat so we can assist.

## WooCommerce

Is your Ads Manager showing more results than you expected? Sometimes, other tracking plugins or third-party pixels can cause this. Even the ad platforms have their own built-in tracking.

||| ⚠️ **To fix this over-reporting**, please make sure to remove the same Pixel you connected with us from any other tracking plugins.

Some examples of **other third-party Pixel tracking** plugins 👇

* PixelYourSite (Pro)
* Pixel Manager for WooCommerce (by SweetCode)
* Pixel Caffeine
* Facebook for WooCommerce (if you already connected your pixel with us)
* WooCommerce Conversion Tracking
* TikTok for WooCommerce
* Pinterest for WooCommerce
* Google Tag Manager (if it contains the same pixel)
* Any custom pixel insertion plugin

If you are still seeing unusual tracking results, feel free to reach out through our live chat so we can assist you.